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Return Policies

After many years of business, we have adopted a very clear policy regarding returns.
These policies are designed to make certain that all customers are treated with respect and equally.

Creative Pals does not allow cash refunds. 
Even exchanges for other products will be given at time of return.
Returns are only allowed on goods which have not been opened and for which the customer has a Creative Pals receipt.
Returns may not be made after 30 days from date of sale.

Sales are final on all clearance items.
Items that are not returnable include; bulk paper, dies, inks, markers, pens, and open stock products.